Box Office Hours (Non-Performance Weeks)
Tuesday through Sunday: Noon – 4 pm
Closed Mondays.
On performance days, the Box Office reopens 1 hour prior to all performances and remains open until the show begins.
The Box Office is closed on all major holidays.
Call 630-986-8067. The Box Office is only available by phone until 1 hour prior to performances.
Group Sales
Got a Group? First Folio has the best deal in town! Groups as small as 10 qualify for a discount of 10% or more off full-priced tickets.
Got a larger group? Call us for information on additional discounts, up to 25% off each ticket, with free tickets for the group leaders.
Got a group of 40 or more? Call to schedule a special performance for your group.
Indoor Conditions – For indoor performances, seating is limited, so pre-paid reservations are required.
Outdoor Conditions – In summer we’re an outdoor theater, so we always have room for more. Please make your group reservations in advance, but your final numbers aren’t due until the day of the performance. Boxed suppers may also be pre-ordered for your groups for an additional fee.
Contact Group Sales at 630-986-8067 or firstfolio@firstfolio.org
Ticket Return Policy
First Folio will issue refunds for indoor productions only if a performance is canceled. For outdoor productions, First Folio will instead issue rain checks for any cancelled performance. Tickets already purchased may be exchanged for another performance provided the exchange is made at least 96 hours (four days) in advance. Exchanges with less than four days notice will be made only if we are able to resell the tickets for the original date or will be subject to a 50% exchange fee. (Subscribers may exchange up to 48 hours in advance without fee or penalty.) Additional charges will apply for exchanging preview tickets for non-preview performances or for exchanging weekday tickets for weekend tickets. For indoor performances, if we make the decision to cancel because of the weather, the decision will be made at least 4 hours in advance of show time.
Rain Policy for Summer Outdoor Productions
To find out if a performance is being canceled due to weather, please call the box office at 630-986-8067. We do not post cancelations on our social media. For outdoor summer performances, the final decision to continue or cancel may not be made until 7:45 PM or later if we have need of a rain delay. For all weather related issues, the decision will be made based on specific conditions at our site in Oak Brook. Rain checks issued for a cancelled summer performance will be good for the remainder of that summer only.
