FIRST FOLIO EXCHANGE POLICY DURING THE COVID-19 OUTBREAK.
We will offer free ticket exchanges for the run of Little Women to any customer who is feeling at all unwell. Those exchanges will be available right up to the curtain time of any performance. Simply call the First Folio Box Office at 630-986-8067 or e-mail us at firstname.lastname@example.org and let us know that you would like to exchange them for another performance of LITTLE WOMEN.
Ticket purchases are non-refundable. Ticket exchanges may be made based on availability and the exchange must be requested at least 96 hours prior to the date of the original ticket. Exchanges with less than 72 hours notice will be made only if we are able to resell the tickets for the original date or will be subject to a 50% exchange fee. Additional charges will apply for exchanging preview tickets for non-preview performances or for exchanging weekday tickets for weekend tickets.
Subscribers may exchange up to 72 hours in advance without fee or penalty. However, additional charges will apply for exchanging preview tickets for non-preview performances or for exchanging weekday tickets for weekend tickets.